mMendlyft.
HOW MENDLYFT WORKS

Property work, made clear.

Mendlyft brings repairs, people, requests and property accounts into one secure workspace. Each person sees the information and next actions relevant to their role.

Show me inside the appSee what my role can do
One dashboardToday’s priorities first
One repair trailReport to sign-off
Clear accountsBilled, paid and overdue
Controlled accessOnly authorised records
START HERE

What can each person do?

You do not need to learn the whole system. Mendlyft adjusts the workspace to the person who signs in.

Resident

Your home, requests and account.

  • Report and track repairs
  • See recorded charges and payments
  • Send rent, balance or permission requests

Property manager

Run the daily property workflow.

  • Add properties and invite people
  • Coordinate repairs from report to closure
  • Keep rent, expense and audit records

Landlord

See the facts and make decisions.

  • Review your property and balances
  • Approve repair budgets and increases
  • Follow work and resident requests

Contractor

Handle only the work assigned to you.

  • Submit quotations
  • Confirm visits and start work
  • Upload completion evidence and invoices
THE CORE WORKFLOW

One repair. Six clear steps.

The repair always shows its current status, responsible party and next action.

  1. 1
    Report

    Resident or manager records the problem.

  2. 2
    Review

    Manager checks urgency and estimated cost.

  3. 3
    Approve

    Landlord approves the required budget.

  4. 4
    Assign

    Contractor quotes and a visit is booked.

  5. 5
    Complete

    Contractor adds notes, evidence and invoice.

  6. 6
    Verify

    Resident confirms; manager closes the repair.

For immediate danger, phone the property’s emergency contact. Do not wait for an app response.

EVERYTHING IN THE APP

Explore only what you need

Open a section for the details. The most important information is shown first.

DashboardSee what matters today without searching through every record.
  • Items needing your action
  • Open repairs and upcoming visits
  • Overdue rent or your recorded balance
  • Quick actions matched to your role
Properties, people and accessKeep the right people connected to the right property.
  • Add properties and emergency contacts
  • Invite managers, landlords, residents and contractors
  • Assign residents to a property and unit
  • Share invitations by link, QR, email or WhatsApp composer
Repairs and contractorsFollow one accountable process from the first report to final sign-off.
  • Record priority, location and resident contact
  • Request budgets, quotations and approvals
  • Book agreed appointments
  • Store before/after photos and invoices
  • Reopen unresolved work without losing its history
Property accountsUnderstand what was billed, paid, overdue and spent.
  • Create lease accounts and rent schedules
  • Record rent, water, electricity and contributions
  • Record expenses and verified payment allocations
  • Use credits and reversals instead of erasing history
  • Show residents only their linked statement
Resident requestsKeep important non-repair conversations in one traceable place.
  • Payment-difficulty notices
  • Balance queries
  • Maintenance or improvement permission
  • Replies, information requests and recorded outcomes
Links and messagesShare access and prepare updates without exposing unrelated records.
  • Property or unit reporting QR codes
  • Private invitation and tracking links
  • Review repair updates before sending
  • Record whether a provider accepted or failed a message
YOUR FIRST FIVE MINUTES

Three things to do first

  1. 1
    Check your dashboard

    It tells you what needs attention now.

  2. 2
    Complete the first real record

    Add a property, accept your invitation, or check the unit linked to you.

  3. 3
    Use one complete workflow

    Report a test repair or review a property account from start to finish.

Open my workspace

What works now

Role-based workspaces, properties, invitations, repairs, approvals, quotations, appointments, private files, resident requests and recorded property accounts are available in the published app.

What is still planned?

Fully connected WhatsApp and inbox conversations, live bank feeds, in-app payments, automated bank matching, a connected AI assistant and the custom mendlyft.co.za domain are future work. A displayed financial balance reflects records in Mendlyft, not a live bank balance.